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Comments
Dear Wayne, I can confirm Scubapro's position regarding a technicians status when they leave a dive centre.
If a Scubapro qualified technician leaves the employment of a Scubapro authorised dealer or the dealer is no longer authorised by Scubapro then they are no longer authorised to service Scubapro equipment.
If they then move to another authorised dealer they can transfer the Scubapro qualification and continue to service under the new dealership. If however they move to a dive centre who is not a Scubapro authorised dealer they are not authorised to service Scubapro equipment.
Regards, James Lutener (Technical Services)
Dear all, Just to let you all know that the letter sent recently to the Farnes filling station, has acknowledged the letter sent & has now settled the Diveline bill. (For all those that took them in for testing & those that needed cleaning)
Thank you to all those who supported this effort - we achieved getting our tests & cleaning paid :)
Thanks also go to Diveline for supporting us.
Kind regards, Chantal
Just a quick Email to say a HUGE THANKS to you all - especially Jenny Fairburn. Myself & a friend drove a long way to come to your Try Dive on the above mentioned date. Both a tad nervous of what to expect however, we were met by very friendly staff & an awesome instructor!
Everything was explained crystal clear, expert tuition & to be honest, an excellent introduction into scuba diving! Jenny is an asset to your company. Despite the distance we live (Near Dartford, Kent, nearly 2 hours) I will happily recommend you guys to anyone I know of who is thinking of trying scuba diving & I meet a lot of people through my line of work !
Once again, a huge thanks & i'm afraid I may just have caught the bug !!
Chris
Belated thanks for the BBQ at the launch of your shop in Colchester. I thought it was excellent.
The Aquasun D3 RC torch I won in the raffle is a super piece of kit. I have not used it for its proper purpose yet, underwater, but it has been out in the rain and wet of Bonny Scotland (same thing, really!!!).
Anyway, thanks to all who organised the event and your sponsors.
Best regards
Winston
I just wanted to drop you a note to say a big thank you for getting this item to us as promised the following day. It was a birthday gift and was very, very gratefully received!
Many thanks for the great service.
Matt
Hi Diveline - excellent night yesterday.
cheers
Mark & Morag
Thanks for a great night at Colchester Diveline on Thursday, Carole and myself as newbies really enjoyed meeting up with so many members and you and your team had clearly put in a lot of hard work preparing for the night. The history of Diveline was very interesting and it is unbelievable how both the shop and pool have developed over the years into the thriving facility that it is today.
We really appreciate the prizes and Carole can't wait to test out the new Regs in Marsa Alam at the end of August.
Kind regards Graeme & Carole
Well what an enjoyable evening I had, what’s more I won a prize on the raffle. Thanks Diveline Colchester a great launch evening wish you all the success in the future
Sally
Many thanks for the diving today - I have now been officially told to stop talking about it by my wife! Please pass on my thanks to the staff as well. You both made it a pleasure to dive and I am looking forward to the next one.
Clive
Suit arrived on Thursday last week. Perfect fit, and perfect out in the very cold water of Eccleston Delph on Sunday! Thanks for all your help, and bearing with me while I asked a hundred and one questions!
Chris
Thanks for all the help you provided Bex and I with today. Just had a look through Bex's stuff and she is very excited about the open water dive course and we're both definitely looking forward to the holiday!
Many thanks for providing great advice and customer care today and always.
See you next weekend.
Kev & Bex
Just a quick note to say thanks to you for the tokens it was very kind of you, you don't look for thanks but when it comes it is much appreciated. Also thanks to both you & Wayne for your hard work at making the club the success that it is.
Gary
Well, we did it! the first 2 dives were a bit of a blur due to us being a bit nervous but the 3rd and 4th dives were great as we were much more relaxed. We had intended to do more dives but to be honest the standard of equipment we saw at some of the dive schools was a little worrying. It made us realise what a thoroughly professional set up you have at ‘Diveline’ and the equipment we used along with the instruction that you gave us was head and shoulders above anything else we saw during our trip. We can’t wait to do some more and will almost certainly try and join you on some of your outings in the UK and the trip to Egypt next year.
Many thanks for order 15 which arrived at 11.00 am today, this was less than 48 hours after ordering it.
Again many thanks for such an efficient and speedy service.
David
On behalf of all that attended on Saturday, We would like to thank all the staff that helped make it a truly wonderful experience and we all look forward to coming down again.
Please pass my thanks on and hope to see you all in the near future,
Regards and Thanks
Carl
Thanks so much for getting back to me so quickly, I really appreciate it! Also a huge thanks for your advice and info. I've just ordered the bag on your website so I'll look forward to hopefully receiving it early next week.
Top marks for great customer service!
All the best
Darrel
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